Last Updated: January 20, 2026
TerraNurture Pvt Ltd ("Sparq", "we", "us", or "our") operates the website www.getsparq.in and provides electric vehicle rental services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
We may collect personally identifiable information that you voluntarily provide to us when you:
This information may include:
When you access our website or use our mobile application, we may automatically collect:
Our electric vehicles are equipped with IoT devices that collect:
We use the information we collect for the following purposes:
We may share your information with:
Third-party vendors who perform services on our behalf, including:
Vehicle manufacturers, insurance providers, and maintenance service providers as necessary for service delivery.
Law enforcement, regulatory bodies, or courts when required by law or to protect our rights, safety, or property.
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
We implement appropriate technical and organizational security measures to protect your personal information, including:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Under applicable Indian data protection laws, you have the following rights:
To exercise these rights, please contact us at privacy@getsparq.in. We will respond to your request within 30 days.
We retain your personal information for as long as necessary to:
Rental transaction records are typically retained for 7 years for tax and legal compliance. Location and telematics data is retained for 90 days unless required for ongoing investigations.
We use cookies, web beacons, and similar technologies to:
You can control cookies through your browser settings. However, disabling cookies may limit certain website features.
Our website may contain links to third-party websites, plugins, or applications. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you access.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child under 18 has provided us with personal information, we will promptly delete it from our systems.
Your information may be transferred to and processed in countries outside India where our service providers operate. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
TerraNurture Pvt Ltd (Sparq)
Email: privacy@getsparq.in
Phone: +91-XXXXXXXXXX
Address: [Complete Registered Office Address]
In accordance with Information Technology Act, 2000, and rules made thereunder, the contact details of the Grievance Officer are provided below:
Name: [Grievance Officer Name]
Email: grievance@getsparq.in
Time: Monday to Friday, 9:00 AM to 6:00 PM IST
This Privacy Policy is effective as of January 20, 2026, and supersedes all previous versions.